Barclays AVP, Fraud Strategy Process Manager in Wilmington, Delaware


Job TitleBCUS Assistant Vice President LocationWilmington

About Us// Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US. Our goal is to become the bank of choice by providing superior services to customers and clients and supporting our stakeholders via a commercially successful business that generates long-term sustainable returns.


About Barclays in the US

Barclays offers corporate and investment banking and credit card services in the US. Our 10,000 US colleagues are located in offices across the country, with headquarters in New York City. In 2017, Barclays announced plans to create a world-class campus in Whippany, New Jersey, for our Technology, Operations and Functional teams in the US. Other principal locations include Delaware, Nevada, Ohio and Maine.

AboutFraud Strategy & Analytics

The Fraud S&A team are responsible for the development of fraud risk strategy, analytics, and the fraud control framework for Barclaycard’s US portfolio. The team is responsible for on-going strategy delivery and implementation which includes effective delivery of budgeted fraud losses and the delivery of an industry leading Point of Sale customer experience.

Overall Purpose of role The AVP Fraud Strategy Process Manager role is responsible for the effective oversight and end to end ownership of specific strategic initiatives on the Fraud change agenda, with specific focus on authentication and account takeover fraud. The AVP Fraud Strategy Process Manager will identify fraud save and customer experience opportunities, pinpoint a solution, and oversee the implementation of enhanced controls up to the point of anticipated benefit realization.

Your Role (Key Accountabilities) * Oversee and maintain accountability for all aspects of assigned strategic initiatives, with specific attention to authentication and account takeover fraud * Identify opportunities and initiate change to optimize all fraud tools and processes * Escalate identified risks which may result in unacceptable fraud controls and losses * Monitor fraud losses on a daily basis and take corrective action as required * Conduct defect reviews of high fraud loss cases to identify any gaps in Fraud strategy, and develop broad strategies to address the trend * Ensure accurate reporting of fraud performance and trends with recommended adjustments to controls and rules for assigned fraud loss types

Basic Qualifications/Skills** * Minimum of 5 years of fraud risk management/analytics experience * Bachelor’s degree (at minimum) in a quantitative discipline such as Statistics, Mathematics, etc.

Preferred Qualifications/Skills * Previous experience in the implementation of mitigating controls and strategies regarding authentication and account takeover fraud * Proven stakeholder management experience, and ability to effectively articulate strategies and performance metrics * Ability to facilitate discussions/meetings to drive out deliverables for programmes and projects * Ability to work in a collaborative and effective manner in a matrixed organization across multiple layers * Strong analytical skills, technical skills in SAS/SQL, and statistical skills with proven ability to process vast amounts of data into meaningful information


Risk and Control Objective All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.


Your Application To be considered for this role, click on the apply button now.

Barclays Values & Diversity Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager. We are an equal opportunity employer and we are opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Title: AVP, Fraud Strategy Process Manager

Location: Delaware-Wilmington

Requisition ID: *90182913