Kelly Services Applications Administrator in Wilmington, Delaware

Job Description

Applications Administrator


Act as the application administrator for business critical applications to ensure the stability, integrity, and efficient operation of components and related technologies in support of core organizational functions.


Plan and coordinate application upgrades, routine maintenance and patches. Communicate timelines to users including system outages, etc. May also work with users to describe new and/or evolving functionality as needed.

Monitor and manage the performance of the assigned applications. Monitor system configuration to ensure data integrity. Elevate issues to technical staff as needed.

Act as a point of contact to troubleshoot application issues, work with clients to determine the scope of the problem and collect all relevant details to identify potential solutions. Make recommendations for work-arounds and/or elevate issues beyond scope of authority.

Gather business requirements from end users, prepare low level design specifications, test and deploy new and/or modified functions in an Agile environment. May attend daily and/or weekly meetings to review specifications and work through process and/or functional issues as they arise.

Manage system administration tasks such as setting up roles, workflows and views within the applications.

Perform data analysis, prepare reports and if needed profile and tune the system.

Develop, modify and run the daily application processes in accordance with best practices.

May act as the system administrator to install applications.

Implement different components of business critical applications as needed.

Perform production support during normal and on-call hours.

Comply with all applicable federal, state, and local laws and regulations relating to the systems documentation, policies, and practices.

Perform other related duties as assigned.



An undergraduate degree in a related field or an equivalent combination of training and experience.

A minimum of 5 years related experience in a technical IT role with understanding of Windows servers, SQL databases, and SQL scripts/queries.

Industry standard certification a plus.

Other Qualifications:

Excellent verbal, written, and interpersonal communication skills

A team player able to work effectively in a team fostered, multi-tasking environment

Ability to prioritize and organize work

Ability to work a flexible schedule providing off-hours support. Employee will be scheduled for rotating on-call off-hours support.

Position is required to travel < 5% percent

Why Kelly ® ?

At Kelly Services ® , we work with the best. Our clients include 95 of the Fortune 100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit and connect with us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at