Citi Acquisition Strategy & Planning PMO Analyst in Wilmington, Delaware

  • Primary Location: United States,Delaware,Wilmington

  • Other Location: United States,New York,New York

  • Education: Bachelor's Degree

  • Job Function: Marketing

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 18024907


About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition at explains what we do and Citi Leadership Standards at explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

The Citi Cards organization is a leader in the credit card industry, with approximately 27 million customer accounts. With a pre-eminent global brand and distribution, Citi Cards delivers industry-leading products, advanced services and payment systems that address clients’ evolving needs. Integral to Citi Cards’ success is the introduction of innovative products and solutions through strong partnerships and dedicated employees who are committed to excellence. Attracting market-leading talent is a priority at Citi Cards N.A., and the combination of financial strength and broad product scope provides rewarding opportunities for outstanding professionals to excel in a dynamic organization.

As part of the U.S. Cards Acquisition Strategy and Planning team, will manage various initiatives across the Acquisition organization, primarily focusing on Competitive Analysis. This role will also include P&L forecasting, new account forecasting, budget management and long range planning.

These efforts require the ability to work across many teams in a cross-channel lens, often balancing many high priority requests while also working with several external vendors to obtain data and leverage this data for business intelligence needs. Beyond U.S. Cards Marketing, this role has direct partnership with Decision Management, Risk Management, Product Management, 360 Marketing, and Finance in order to ensure efficient operations.

In addition, this role will require the ability to analyze data and create senior management summaries leveraging Microsoft Excel/PowerPoint as part of a monthly/quarterly meeting cadence. Leadership, accountability, and being proactive/a self-starter are key traits that will allow someone to succeed in this role.


Key Responsibilities

  • Manage Competitive Analysis work-stream, which provides Competitive business intelligence across all of U.S. Cards Marketing, including presenting to senior leadership on a regular meeting cadence, distributing monthly dashboards, collaborating with several external vendors, and proactively identifying areas of values across the organization

  • Partner in cross-channel role to manage Acquisition marketing budget and new account forecasting process

  • Partner with Decision Management and Finance for P&L tracking/forecasting and key long range planning, including CCAR and Plan

  • Support collaboration with business partners to grow efficiencies across Acquisition marketing channels and ensure appropriate balance of investment across channels/products

Business and Technical Requirements

  • 5+ years business experience, particularly in business intelligence and data analysis

  • Strong analytical skills and experience with fundamental analytic tactics leveraging Microsoft Excel/PowerPoint

  • Ability and desire to lead cross-function initiatives and present key findings to senior management on a recurring basis

  • Familiarity with Credit Card industry with knowledge of P&L a plus