Citi Core Banking – Senior Business Analyst in New Castle, Delaware

  • Primary Location: United States,Delaware,New Castle

  • Education: Bachelor's Degree

  • Job Function: Technology

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 17064679


About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition at explains what we do and Citi Leadership Standards at explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

The candidate’s main objective is to provide Subject Matter Expertise and guidance in the Requirement Analysis and Solution Design of our Core Banking Platform. Candidate should have knowledge of Core Banking Systems, Accounting, and Loans platforms.

Other key responsibilities include:

  • Provide product expertise for our Global Core Banking & Loans Platform to a variety of audiences, including the Local Business team, Local and Global Operation teams, Business, Analysts, Development teams and Senior Management.

  • Possess a clear understanding of how the business uses the products in day-to-day activities and able to communicate this to the Business Partners and to Technology. For new countries being rolled out to Core Banking & Loans Platform, should be able to provide the same support.

  • Maintains current working knowledge of the Global and Regional partners/products processors across both Domestic and International markets.

  • Work with Global Delivery Team to analyze the business requirements. Should be able to respond to requirements (BRDs) by producing Functional Requirement Documents (FRDs) and High level design documents.

  • Candidate will lead workshops to describe application functionality and the ability to support current business functions and processes, determine functional gaps, propose workarounds, and identify potential areas of development. In this role, candidate will be responsible for explaining application functionality and answering functional question from project stakeholders.


Required Qualifications:

  • 8-10 years of total experience. Bachelors or higher degree in Computer Science or equivalent.

  • 4-5 years of Business analysis experience.

  • Banking Domain experience mainly on DDA, International Cash Management, Local Payments, Funds Transfer, Collections, SWIFT /Messaging etc.

  • Experience implementing and or supporting Core Banking Products is desirable. Flexcube experience is a plus.

  • Past experience in documenting BRDs/FRDs is a must. Proficiency in Requirement gathering tools is a big plus.

  • Proficiency in diagramming tools is required, MS Visio preferred.

  • Client facing management or Relationship Management experience.

  • Ability to communicate (both verbal and written) issues in a clear and timely manner to build trusting partnership with a wide variety of audiences and stakeholders.

  • Must have skills necessary to simultaneously work on multiple projects with very little supervision and support.

  • Self-motivated, highly-focused, detail-oriented as well as a team player with high energy levels and the desire to learn and progress within the company.