Agilent Technologies, Inc. Lab Enterprise Program Manager in Delaware
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com
Be a key player for an organization that is the world leader in innovative instruments, laboratory services, software, consumables and provides a direct connection to a global team of experts who deliver actionable insights at every level of the lab environment. Join the CrossLab Group of Agilent Technologies.
As the Lab Enterprise Program Manager, you will be responsible for managing state-of-the-art, cross-company programs focused on laboratory services and solutions. You will manage programs necessary to delight customers with a world class experience with Agilent hardware and software solutions. You will work with multiple stakeholders to refresh and redesign how Agilent thinks about and manages laboratories and products. You will be managing leading edge programs related to IoT solutions that integrate software, consumables, and instruments into strategic customer solutions.
In this roll you will lead cross-functional program teams of product, program and customer success managers; engineers; and other internal partners to build, and help commercialize, tools and experiences to improve the scientific and economic outcomes for customers. You will help transform global voice of customer needs into requirements and strategies with clear business impact, communicate and gain support for the programs and own driving the execution of the program strategy.
You will own:
Program roadmaps and portfolio management
Driving alignment within the Agilent team to ensure value propositions are recognized and implemented
Gaining and maintaining buy-in from internal partners
Measuring and reporting project, and overall program, performance through Key Performance Indicators
Anticipating and mitigating program bottlenecks
Making the appropriate tradeoffs to meet program and project goals
Determining and/or recommending processes, tools, and technology required to support your programs
Taking acceptable risks to maximize the benefit for our customers and business
You will manage the portfolio of projects through introduction and sustaining activities. This will be organizationally complex across multiple functions and businesses. It will also entail the development of comprehensive and integrated plans. The ideal candidate possesses an understanding of laboratory enterprise efforts and had demonstrated project and program management, leadership, continuous improvement and cross functional communication skills.
Engineer, chemist or equivalent degree or experience
Familiar with, and have understanding of, Agilent's product portfolios (hardware and software)
Fluent written and verbal professional communication skills in English
5 or more years of experience in project and program management
Experience in dealing with customer-facing programs
Ability to gather, analyze, organize, and communicate complex information from several sources
Develop, maintain, and drive program plans and metrics focused on customer success value drivers
Conduct reviews of progress with team members
Report on progress and risks to management and stakeholders
Communication with senior management at program checkpoints
Resolve issues with the program to ensure timely completion while meeting customer expectations
Make recommendations on scope, resources, and budget as required
Drive consistency in project deliverables across the contributing teams
Make recommendations for resolution of inconsistencies
For this role, it's also important that you manage projects, resources, and tasks to schedule and completion.
Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.
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Date Posted: 23/Mar/18
Job Title: Lab Enterprise Program Manager
Business: Agilent CrossLab Group
Job Category: Support / Service
Job Sub-Category: Program/Project Management
Country or Area: United States
State/Province: California Delaware
Town/City: Folsom Santa Clara Wilmington
Shift: Day Job
Job Type: Experienced
Travel Required: Yes, 10% of the Time
Duration (Temp Positions Only): Not applicable
HR Country Location: United States
HR Town/City Location: Wilmington