Ransome CAT Rental Coordinator in Bear, Delaware
Ransome Rents, is seeking a Rental Coordinator to join their Rental Division in Bear, DE. This person will assist customers with equipment, tooling and supply needs; schedule and assign pick up and delivery of equipment; and coordinate repairs/availability with the Service Department. Excellent customer service, organizational and computer skills are a must.
This is an excellent growth opportunity for someone who is interested in a management/operations career, recent college graduates, or those with experience in a dealership or construction environment with business aptitude!
Discuss customer needs and suggest the most suitable and safe equipment for the application.
Work closely with all personnel to ensure customer satisfaction.
Promote add-on sales and sell merchandise items from the rental store.
Provide information to customers about related equipment and services available in the local market area.
Determine delivery conditions such as dock heights, narrow streets, etc.
Notify customer immediately regarding any delivery delays.
Follow up on all overdue rental contracts.
Open branch for business prior to hours of operation each day.
Answer incoming calls. Fill out phone logs completely and consistently.
Close branch and ensure billings are completed
Ensure deliveries for the next day are logged and written in order
On a daily basis, check for credit limit violations on 100% of rental reservations for credit customers and obtain required credit approvals.
Credit applications to be checked for accuracy and completion before forwarding to credit for processing.
Computer records updated daily.
Deliveries, pickups, swaps, non-revenue movements etc. documented in a timely fashion.
Maintain knowledge of competitive pricing and practices.
Understand and be able to effectively communicate equipment applications and key performance specifications.
Follow established procedure to communicate with Service Department on equipment related issues.
Proven multi-tasking skills and ability to juggle multiple priorities
Sales experience preferred
Interest in construction equipment
2-4 year college degree in business or related field preferred
Ransome is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
EEO Category: Sales Workers
External Company Name: Ransome CAT
External Company URL: www.ransome.com